Privacy Policy

Effective Date: 10. 02. 2026

1. Introduction

Welcome to Quality Abaya, operated by VELHAYA FZE LLC, a wholesale abaya manufacturer based in the United Arab Emirates.

We respect your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit:

Website: www.qualityabaya.com

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name

• Company name

• Email address

• Phone / WhatsApp number

• Billing and shipping address

• Payment details

2.2 Business Information

• Business license details (if required for wholesale verification)

• Tax or import/export information

• Brand details for private label services

2.3 Technical Information

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and tracking data

3. How We Use Your Information

VELHAYA FZE LLC uses your information to:

• Process wholesale orders

• Communicate regarding orders and production updates

• Provide custom design and private label services

• Arrange shipping and logistics

• Improve website functionality

• Prevent fraud and unauthorized transactions

• Comply with UAE and international legal requirements

We do not sell, rent, or trade your personal information to third parties.

4. Payment Security

All payment transactions are processed through secure payment gateways or bank transfers.

We do not store:

• Full credit/debit card numbers

• Sensitive banking credentials

Financial data is handled according to industry security standards.

5. Shipping & Logistics Data Sharing

To deliver your orders worldwide, we may share necessary information with trusted courier partners including:

• DPD

• FedEx

• Aramex

• DHL

• UPS

Shared information may include:

• Name

• Delivery address

• Contact number

This data is used strictly for shipment and delivery purposes.

6. Cookies Policy

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Remember user preferences

• Track marketing performance

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Protection & Security

We implement appropriate technical and organizational security measures to protect your information from:

• Unauthorized access

• Disclosure

• Alteration

• Destruction

Despite our best efforts, no online transmission can be guaranteed 100% secure.

8. International Data Transfers

As a UAE-based wholesale exporter, your information may be transferred internationally for:

• Order fulfillment

• Shipping

• Payment processing

We ensure reasonable safeguards are in place for such transfers.

9. Your Rights

Depending on your location (EU, UK, USA, GCC), you may have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data

• Object to certain processing activities

• Withdraw consent (where applicable)

To exercise your rights, contact us via the details below.

10. Data Retention

We retain your information only as long as necessary to:

• Fulfill wholesale orders

• Comply with legal and tax requirements

• Resolve disputes

• Maintain business records

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

12. Updates to This Policy

VELHAYA FZE LLC reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Company Name: VELHAYA FZE LLC
Website: www.qualityabaya.com
Business Location: United Arab Emirates