Privacy Policy

Effective Date: April 01, 2025

At QUALITYABAYA.COM, operated under the trade license Al Nakheel Gowns Tailoring, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, WhatsApp number, and shipping address.

  • Order Information: Product details, quantity, payment preferences, and delivery address.

  • Communication Data: Any messages or inquiries you send via email, WhatsApp, or website forms.

  • Website Usage Data: IP address, browser type, device information, and pages visited (via cookies and analytics tools).

2. How We Use Your Information

Your data may be used to:

  • Process and fulfill wholesale orders

  • Respond to your inquiries or customer service requests

  • Provide updates on order status, shipping, and promotions

  • Improve our website and customer experience

  • Ensure security and prevent fraud

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your data may be shared only with:

  • Shipping Partners (e.g., DPD, FedEx, DHL, UPS, Aramex) for delivery purposes

  • Payment Processors for handling payments securely

  • IT Service Providers involved in website maintenance or analytics

All third-party partners are required to protect your data in accordance with applicable laws.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of promotional communications at any time

  • Request clarification on how your data is used

To exercise any of these rights, please contact us at support@qualityabaya.com or via WhatsApp: +971568373876.

6. Cookies

Our website may use cookies to enhance user experience and gather analytics. You can disable cookies through your browser settings if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

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