Deira, Dubai
United Arab Emirates

Monday - Sunday 10:00 AM - 11:00 PM

Email: contact@qualityabaya.com
WhatsApp: +971 56 837 3876

Factory Location



Frequently asked questions

- How is the shipping cost determined for my order?

The shipping cost is calculated based on the quantity of items in your order and the destination country. Ordering in bulk may result in lower shipping costs per item.

- Can I get an estimate of the shipping cost before placing an order?

Yes, you can obtain an estimated shipping cost by adding items to your shopping cart and entering your shipping address during the checkout process.

- How long does it take for my order to be delivered?

The estimated delivery time ranges from 10 to 25 days. This includes the processing time, which is up to 25 days, and the actual shipping time, depending on your location.

- Can I track the delivery progress of my order?

Yes, once your order is shipped, you will receive tracking information via email within 24 to 48 hours of the estimated delivery date.

- Can I return my order?

Generally, we do not accept returns as each product is made to order. However, if you receive a defective or incorrect item, please contact our customer support within [2] days of receiving your order for assistance.

- Is the shipping cost refundable in case of a return?

Shipping costs are non-refundable unless the return is due to a manufacturing defect or an error on our part.

- Are there minimum order requirements for purchasing?

Yes, there is a minimum order requirement of 6 pieces for each design and color. Embroidery abaya minimum requirment of 10 pieces each color of desing. This ensures a diverse range of options for our customers.

- Are there specific requirements for canceling an order?

 You can cancel your order within 24 hours of placing it. After this timeframe, cancellations may not be possible as the production process begins promptly.