Shipping Policy

Effective Date: April 18, 2025

At QUALITYABAYA.COM, we are proud to offer reliable worldwide shipping of premium Dubai abayas. Whether you’re ordering for a boutique or launching your own brand, our goal is to ensure your shipment arrives safely, securely, and on time.

1. Shipping Partners

We ship internationally using trusted global courier services:

  • DPD (Customs-Free for selected countries – Door-to-Door Delivery)

  • FedEx

  • Aramex

  • DHL

  • UPS

You can choose your preferred shipping method during the order process, and we will recommend the most efficient option based on your destination and budget.

2. Shipping Timelines

  • Production Time: 10 to 20 business days
    (Varies depending on order size, design complexity, and availability of materials)

  • Shipping/Transit Time: 5 to 10 business days
    (Based on courier and destination country)

We will provide tracking information as soon as your order is shipped.

3. DPD Customs-Free Shipping

We offer customs-free delivery via DPD for eligible destinations.

  • Minimum order requirement: 40 abayas

  • Service: Door-to-Door

  • Advantage: No customs duties or additional fees upon arrival

Please contact us before ordering to confirm if your country qualifies for DPD customs-free shipping.

4. Shipping Costs

Shipping fees vary depending on:

  • Destination country

  • Weight & volume of the package

  • Chosen courier service

We always aim to provide the most cost-effective and reliable shipping rates for your region.

5. Customs & Import Duties

For non-DPD shipping options, buyers are responsible for any customs duties, VAT, or import taxes imposed by their country. We recommend checking with your local customs authority for applicable regulations.

6. Delays & Liability

While we strive for timely delivery, QUALITYABAYA.COM is not liable for delays caused by:

  • Customs clearance procedures

  • Natural disasters or political instability

  • Courier-related issues or incorrect shipping information provided by the customer

Please ensure your delivery details are accurate to avoid delays.

7. Contact Us

If you have questions or need help choosing the best shipping option:

We’re here to assist you every step of the way.